Privacy Policy

Last updated: 2 October 2026

Identity and Role of the Data Controller

showroomza.com operates this website and serves as the data controller under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We determine the purposes and means of processing personal information collected through the site.

Scope of This Notice

This policy applies to all visitors to the website, including individuals who engage with content about conversations, experiences, and real moments. It covers data collected from users in Canada and explains how we handle information when you browse, submit forms via the Contacts page, or interact with features.

Categories of Personal Data and Sources

We collect contact details you provide through forms, such as name and phone number, along with usage data like browser type, IP address, and pages visited. Information may come directly from you, from cookies, or from analytics tools. No email addresses are collected or published by the site operator.

Purposes of Processing and Legal Bases

Data is processed to respond to contact inquiries, improve site functionality, analyze traffic patterns, and comply with legal obligations. The legal basis for each purpose includes consent where required, legitimate interests in operating the site, and contractual necessity when you engage with services. Each purpose is explained separately to show how your information supports site operations without unnecessary collection.

Requirement to Provide Data and Consequences

Providing certain details through the contact form is optional but necessary to receive a response. If you choose not to supply required information, we may be unable to address your inquiry or deliver requested features. No mandatory fields force disclosure beyond what is needed for basic interaction.

Cookies and Similar Technologies

The site uses cookies and similar tracking technologies to remember preferences and measure performance. Details on specific cookies, their purposes, and management options are available in the separate Cookie Policy referenced on the site-wide cookie banner. You can adjust settings through your browser at any time.

Processors, Recipients, and Legal Disclosures

Service providers such as hosting companies and analytics platforms act as processors under our instructions. We may disclose information to law enforcement or regulators when required by Canadian law. Categories of recipients include technical support vendors and compliance authorities, with contracts ensuring appropriate safeguards.

International Transfers and Safeguards

Some processors may be located outside Canada. When transfers occur, we rely on contractual clauses and other measures consistent with PIPEDA to protect your information. Data remains subject to the laws of the destination country but receives equivalent protection through these agreements.

Retention Periods and Criteria

Contact form data is retained for up to two years after the last interaction to handle follow-ups. Usage logs are kept for twelve months for analytics. Retention is determined by legal requirements, business needs, and the principle of data minimization, after which information is securely deleted.

Security and Data Minimization

Reasonable technical and organizational measures protect data against unauthorized access, including encryption and access controls. We collect only the minimum information necessary and avoid storing sensitive details beyond what the site purpose requires.

Data Subject Rights and How to Exercise Them

Under PIPEDA you may request access, correction, or deletion of your personal information. To exercise these rights, contact us using the details on the Contacts page, including the form or 1-800-387-3832. We respond to verified requests within the timelines set by law.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by notifying us through the contact form. You can also object to any direct marketing or profiling activities. Withdrawal does not affect prior lawful processing but stops future activities based on consent.

Right to Complain to the Supervisory Authority

If you believe your rights have been violated you may file a complaint with the Office of the Privacy Commissioner of Canada. Contact information for the Commissioner is available on their official website. We encourage first contacting us to resolve concerns directly.

Children and Age Restrictions

The site is not directed at individuals under eighteen years of age. We do not knowingly collect personal information from minors. If we become aware that data from a child has been collected we will delete it promptly.

Automated Decision-Making and Profiling

The website does not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics used are for aggregate insights only and do not target specific users with automated outcomes.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or practices. The effective date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms. Previous versions are not archived on the site.